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Who should I contact with my issue?

MPs and Lords can help with issues that are the responsibility of UK Parliament.

But often the right person to contact will be a local councillor, Citizens Advice or an ombudsman.

If you live in Scotland, Wales or Northern Ireland you may need to contact your Member of the Scottish Parliament, Welsh Assembly Member or Member of the Legislative Assembly.

When should I contact my MP?

MPs can help with issues that are the responsibility of UK Parliament. They represent their constituents and can help with issues such as:

  • hospitals and the NHS
  • problems with benefits, pensions and national insurance
  • immigration
  • school closures and funding
  • transport facilities

Find your MP

When should I contact a Lord?

Members of the Lords examine matters of public interest, so you may find you want to get in touch with an individual member to ask them about a bill they are working on.

Find a Lord

When should I contact my Local Council?

Your local council can help with local issues such as:

  • council tax
  • housing
  • bins and recycling
  • street repairs and parking
  • children and families
  • schools and learning

Find your local council

When should I contact Citizens Advice?

For free, impartial advice on money, legal and consumer issues contact Citizens Advice.

When should I contact the Ombudsman Association?

If you have a private dispute with a landlord, employer or company, the Ombudsman Association may be able to help.

When should I contact the Government?

Visit GOV.UK for Government services such as:

  • benefits entitlement
  • money and tax
  • business guidance
  • visas and citizenship
  • license applications
  • passports and travel advice

When should I contact my Member of European Parliament?

Your MEP (Member of European Parliament) can help with EU-wide issues such as:

  • employment and working conditions
  • consumer protection (for example roaming charges for mobile phones)
  • environmental standards

Do you live in Scotland, Wales or Northern Ireland?

Scotland

Your MSP (Member of the Scottish Parliament) can help you with issues such as:

  • health services
  • education
  • law and courts
  • transport
  • social services

Find your MSP

Wales

AMs (Welsh Assembly Members) can help you with issues such as:

  • health services
  • education
  • transport
  • flood defences
  • social services

Find your AM

Northern Ireland

MLAs (Members of the Legislative Assembly) can help you with issues such as:

  • health services
  • education
  • employment
  • social services
  • trade and investment

Find your MLA